How long will it take for my order to ship
Because all of our products are hand made, we keep a small amount of work in process. Once the order is received, the product will ship in 14 to 20 days. Small batch of 5 to 10 of the same product will take 20 days. Large orders of 20 to 50 of the same product will normally take 30 days to complete. We will e-mail you with the shipping information once you place your order.
What are your delivery chargers
We have included delivery UPS (Ground Service). If you need faster delivery, you can arrange with us for your shipping preference- overnight, second day or third day warranty. Large items orders will be shipped by common carrier at a rate to be determined. Please call us regarding your special delivery needs.
We take special care on packing all of our products for shipping. If you do received damage merchandise, we will try to make the replacement process as quickly as possible. Be sure to notify us and the carrier within 24 hours of delivery, and to keep all of the original packing materials. Each fixture is insured for its full amount, and the buyer is responsible
Which Credit Cards Do We Accept. We accept Master Card and Visa
When you buy from our Web Site your order is encrypted with a secure server software (SSL) which is the industry standard for secure commerce transactions. All of you personal information, including your credit card number, and your name/address is encrypted to ensure that your transaction is completely secure and confidential.. We use Pay Pal in all of our transaction.
International Shipping Policy
If the order is been shipped to a location outside of the continental United States, the shipping cost are not included in the price of the product. After the order has been place, a customer support will e-mail the customer a shipping quote.